The TourCert CSR system for hotels increases your energy and environmental efficiency and thereby reduces costs.

It promotes the purchasing of high quality eco-fair and local products, offers fair working conditions and involves both employees and your guests. We will translate your sustainability performances into measurable indicators. As a result, we derive, together with you, optimization possibilities. Using web tools specially developed for the process you then will create your sustainability report. 
An important component of the CSR process is the analysis of the current situation at company level and in the value creation chain. Key information such as financial data, number of employees in the company, mission statement, water, electricity and heating usage, employee satisfaction, training measures, etc. all belong to the company-specific aspects.




The specific features and impacts of the TourCert system go far beyond certification. Besides customers’ wishes and acceptance, the CSR quality of a company essentially depends on the involvement of partners and on the quality of their services. That is why the various dialogue and assessment tools for stakeholders are an exceptional USP of the TourCert system. Responsible business management takes into account the interests of internal and external stakeholders. The TourCert sustainability management makes conflicts of interest transparent and searches for a balance and optimum solution for everybody involved.

Good reasons for a TourCert label

  • Reveals strengths and weaknesses
  • Motivates staff
  • Helps to save energy and resources
  • Qualified customer communication
  • Product optimisation & customer retention
  • Improved internal communication
  • Transparency & clear strategies
  • Staff expertise & innovation


Towards success in six steps


Process support: personal, competent and efficient

Experienced TourCert advisors support companies throughout their CSR implementation. The responsible 
company employee is trained to become a CSR manager. The learning concept of the training is the blended learning approach, a combination of online, face to face and practical learning phases. In the practical phases the future CSR managers introduce, step by step, the elements of the CSR management system into their company.