Authentic Bulgaria


Description of the tool

The philosophy of "Authentic Bulgaria" is built to support quality and original tourist product based on several core values - professionalism in service and genuine Bulgarian hospitality, impeccable service quality, responsible attitude to the environment and continually striving to improve the working environment.

The assessment of the enterprises is made in the following areas:

  • Customer survice
  • Facilities and equipment
  • Environmental management
  • Staff management
  • Cultural aspects
  • Business sustainability


Geographical level of recognition



Justification / Verification / Proof of adherence

  • Annual audit, including secret client check.

Target groups

Size: any sizes

Activity sectors: Hotels and wineries